Hosted Desktop

Most businesses have their data stored in a single location; either on an individual computer, or on a local server, which is usually located in their offices. To access this data, you have to log on to that specific computer or the network which the server is connected to. When logged on, you have access to your email, internet browsers, files, programs and any software that you may need.

This sounds normal and straightforward; however, it becomes problematic when you or your employees are not always in the office. What happens if somebody needs to access to their data when they are at a customer’s office or working from another location? There are now solutions that enable users to have the exact same files and programs, even the look and feel of your desktop computer, from any location and on any device which can connect to the internet, whether it is a desktop, laptop or mobile phone!

A Hosted Virtual Desktop (HVD), often shortened to hosted desktop or virtual desktop appears and performs exactly like any standard Windows based computer desktop. But, instead of the settings, data and operating system being stored locally on your device or your company’s internal server network, it is in fact hosted ‘in the cloud’. When you connect to the cloud hosted desktop, you are connecting to the files that are stored across multiple servers in a data centre, which are owned and managed by a hosted virtual desktop provider.

All your files and applications can be accessed over a secure internet connection, via an internet enabled device, making a hosted desktop easy to use, convenient and secure. They give you the flexibility to work from any location and have quick and easy access to the documents and information you need as though you were sat at your desk.


How does a Hosted Desktop work?

The reality of this question is it is very complicated. There are about 50 different technologies that have to work in conjunction with each other to make a hosted virtual desktop work and work well.

In its most basic form, a hosted virtual desktop is a computer, running remotely, that a user interacts with just like it was a PC siting right in front of them. Using the Citrix Receiver Application, a window will pop up on your home screen, that will become your portal to the virtual desktop. You will be provided with unique log in credentials which, when entered, will allow you to see your desktop functioning like you just booted up a machine. After a matter of seconds, it will be ready to use.


There are three key requirements for a hosted desktop to function

• Internet connectivity
• A computing device (e.g. laptop, desktop, thin client, tablet, smartphone)
• A secure, managed, server environment

The hosted desktop is running on central processing units (CPUs) and random access memory (RAM) that is part of a much greater pool of resources within the cloud platform. All the data you create, save, access or delete is stored on cloud storage access networks (SANs) allowing your data to be fully protected from loss due to a situation like hardware failure.


Desktop Monster Data Centre

The Desktop Monster data centre is based in the UK, which means customers can be reassured that all their data is stored within the boundaries of the UK, complies with UK data protection laws and is totally safe and secure. This is important for all types of organisations, but especially where data security is extremely important and those which hold a lot of sensitive information such as the healthcare and legal sectors.

Desktop Monster’s data centre is both ISO 9001, ISO 27001 and ISO 20000 certified, whilst also being PCI compliant, ensuring that the maximum-security measures possible are in place to support Desktop Monster customers and their business data. These certifications give complete peace of mind where business data security is concerned.

Built using industry-leading infrastructure, the data centre is a stable environment; providing 24/7/ 365 manned security and constant evaluation and testing of all systems. Every measure has been taken to ensure that Desktop Monster is built upon the latest technology, with the most advanced connectivity, and housed and supported using the very best resources available.

The digital world is a big place. With cyber-attacks on the increase and more companies choosing to drive their digital strategy forward, some of your most valuable assets are on display for the world to see. The Desktop Monster environment has undergone rigorous testing by an industry leading penetration testing company, The NCC Group. Penetration testing, some times called ‘pen testing’ is the practice of testing a computer or IT system, network or application to find its vulnerabilities that could be exploited by an attacker. With a world-class team of experts, supported by leading technology and processes, NCC Group know how hackers and activists think and act, and will share this information with a company, working with them to make sure their solution is protected.


Desktop Monster’s Hosted Desktop Support

Our team of highly-skilled, experienced IT staff have built the Desktop Monster platform from the ground up, using the latest hardware and technology. So, there is no one better placed to answer any questions or help you with any aspect of the solution. Using
our industry-leading ticketing system they will respond to all customer needs within a 4-hour targeted response time. In the past 90 days, 97% of our users have rated our support as outstanding. Visit our Case Study section to read some of our happy customer’s stories.

Desktop Monster’s friendly help-desk support team is based in the UK. Contactable by telephone, email, or through our website, you can rest assured our team will be able to deal with any queries efficiently and effectively.

Desktop Monster is Built on: